Welcome to 2021! While many of our new protocols instituted in 2020 remain the same, we would like to refresh you on our office policies surrounding Covid-19.
We continue to research the safest possible office and dental environment we can provide. General dentistry faces a unique challenge in that we operate in a high aerosol environment. You are used to seeing us in gloves, masks, and PPE as dentistry has practiced Universal Precautions for Blood Borne Pathogens for decades, but we have also incorporated new equipment and protocols to also accommodate precautions for Airborne Pathogens. You will notice changes such as plastic barriers, new air filtration systems, UVC light disinfecting equipment, aerosol evacuation robots, slightly different protective clothing, and a modified scheduling routine. Please review your appointment reminder postcard carefully as appointment times may have changed slightly to accommodate these new protocols and to allow for more time for disinfection in between patients. We will also have a pre-appointment phone interview to go over any medical updates and instructions about your appointment the day before you come in.
We ask that you please be considerate to your fellow patients and our staff and adhere to the following protocols on the day of your appointment:
1) Masks covering your nose and mouth are mandatory at all times while you are in the building until you are asked to remove it for your appointment.
2) Please use the hand sanitizer located outside the front door before entering the building.
3) All family members without appointments are asked to remain outside on the porch or in your vehicle. Exceptions to this rule are young children and/or patients that require extra help getting into the office.
In accordance with CDC guidelines, we ask that if you have traveled within 72 hours prior to your appointment, please call to reschedule. If you have attended a large group gathering (ex. wedding, reunion, party, ect.) or participated in any high-risk social events, please consider postponing your appointment.
If anyone in your household has had direct contact with anyone confirmed or suspected of having Covid-19 or has had any symptoms within 14 days of your appointment, please call to reschedule.
We greatly appreciate your patience and understanding, and we welcome your questions. As challenging as this time has been for us all, we are eager to work together to provide the best and safest dental care possible.
The Entire Staff of
Susan Ion Hogan DDS, PA